Thanks for shopping at Bamboo Acupuncture. If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 15 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us.

FREE SHIPPING on all orders!

*Additional shipping fees apply to all orders shipped to Alaska, Hawaii and US Territories, as well as all international and expedited orders. Overweight orders may also incur additional shipping charges.

Standard Free Shipping - UPSP PRIORITY MAIL

• Please allow 24–48 hours for your order to be processed

• Please allow 2-5 business days from ship date for delivery

• Shipped according to the best rate/time as determined by our system

• Note: We are unable to ship to General Delivery addresses

Alaska, Hawaii & U.S. Territories - (+ $3.99)

• Applies to orders shipping to Alaska, Hawaii, Puerto Rico, American Samoa, Micronesia, Guam, Marshall Islands, Mariana Islands, Palau and the Virgin Islands

• Please allow 24–48 hours for your order to be processed.